Quality is key in all we do. We have developed our business by building a reputation for excellence and constantly delivering this time after time. Mental health has often been described as a 'small village where eveyone knows each other's business'. This is true and so keeping our reputation intact means continually focusing on quality and ensuring we have satisfied customers. We are proud to have our quality management systems registered to
ISO 9001:2000 standards.

We have developed a range of expert management consultancy services guided by what you have asked of us, and our research into the market and its future direction. We work across the whole service range of mental health care in its broadest sense. This incorporates work in learning disabilities and criminal justice services too. We can therefore meet the inter-related needs of providers and commissioners in these fields.

Our reputation is what we trade on and what drives our business. It's not just about pleasing the customer on one job (though of course this is really important too), it's about being respected as an independent, impartial, critical friend. It's about having been around long enough to have seen changes come through from ideas to policy to the implementation of new services. It's about supporting new initiatives, being ahead of the game, and being the best at what we do. It's about being part of something that is making a difference.

That's why.........

That's why our team are mental health service managers and clinicians

That's why we recruit the best people and invest in them

That's why we are registered to ISO 9001:2000

That's why we win major national projects

That's why we sponsor the HSJ mental health innovation awards

That's why our customers buy from us again and again